SportyBet App – Terms & Conditions

By accessing, registering on, or using any service offered by sportybet app, you are deemed to have agreed to these Terms & Conditions. Please read this document in full before you start using the platform.

These Terms & Conditions constitute a legally binding agreement between sportybet app and its users. If you do not agree with any of these terms, please refrain from using our platform.

Sportybet app reserves the right to amend these Terms & Conditions at any time. Users will be notified in advance of any changes, and the effective date of the updated terms will be clearly stated.

To use the services on the sportybet app, you must create a valid account. During registration, you are required to provide accurate and up-to-date information.

Registration Rules

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate.
• Your account will not be activated without mobile number verification.
• Keeping your account password secure is entirely your responsibility.
• You may not allow anyone else to access or use your account.

If we detect any discrepancies in a user's information, sportybet app reserves the right to suspend or close that account.

Sportybet app is strictly for users aged 18 and above. This isn't just a rule — it's an ethical commitment we stand by.

KYC (Know Your Customer) Process

Sportybet app reserves the right to verify your identity when processing a large withdrawal for the first time, or in any situation deemed suspicious. This may require:

• Copy of National ID (NID) or passport
• Proof of address (bank statement or utility bill)
• Proof of payment method ownership
• Selfie or video verification (if required)

All financial transactions on the sportybet app are processed securely and transparently. The key terms for deposits and withdrawals are outlined below.

Deposit Terms

• The minimum deposit amount is ৳200 BDT (mobile banking).
• Deposits are generally credited to your account instantly.
• Sportybet app does not charge any deposit fees.
• All deposits must be made using a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and any such transactions will be returned.

Withdrawal Terms

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals via mobile banking are typically completed within 5–30 minutes.
• Bank transfers may take between 1–24 hours to process.
• Sportybet app reserves the right to hold any suspicious withdrawal request for verification.

Sportybet app offers attractive bonuses and promotions from time to time. However, each bonus comes with specific terms and conditions that users must comply with.

General Bonus Terms

• Wagering Requirement: Bonus funds cannot be withdrawn directly. They become withdrawable only after the required wagering amount has been completed.
• Validity: Every bonus has a set expiry period. Once that period lapses, the bonus is automatically cancelled.
• One Account, One Bonus: The same bonus cannot be applied to multiple accounts belonging to the same person or household.
• Bonus Abuse: Misuse of the bonus system may result in account closure and forfeiture of deposited funds by sportybet app.

The specific terms for each bonus are detailed on the bonus page. You should read them carefully before claiming any bonus.

Betting on the sportybet app is conducted under fully fair and transparent rules. The following rules must be strictly followed when placing bets.

• Once a bet is placed and confirmed, it cannot be cancelled or changed (except via the cash out feature).
• Sportybet app reserves the right to accept or decline any bet.
• If a match is cancelled, the full stake for that bet will be refunded.
• If any bet remains incomplete due to a technical issue, sportybet app will resolve it in a fair and impartial manner.
• If there is an error in the odds, sportybet app reserves the right to void the affected bet.
• For in-play betting, odds may change at any moment.

The following activities are strictly prohibited on the sportybet app in order to maintain a safe and fair environment. Any violation will result in permanent account suspension.

• Money laundering or illegal financial transactions
• Claiming bonus benefits by creating multiple accounts
• Account hacking or unauthorized access attempts
• Betting system manipulation or use of insider information
• Betting using automated bots or software
• Stealing other users' information or engaging in fraud
• Attempting to damage the reputation of sportybet app

If evidence of any of the above activities is found, sportybet app reserves the right to take legal action.

Sportybet app takes the protection of your personal information extremely seriously. Any data we collect is used solely for the purpose of providing our services.

What information do we collect?

• Full name, mobile number, and email address
• Date of birth and ID details (for KYC verification)
• Transaction history and betting records
• Device information and IP address (for security purposes)

Your data is never sold to third parties. It may only be shared with regulatory authorities when required by law. For more details, please visit our Privacy Policy Read.

Sportybet app reserves the right to suspend or permanently close an account under certain circumstances.

Reasons for Account Closure

• Breach of Terms & Conditions
• Registering with false information
• Failure to complete age verification
• Refusing to submit KYC documents
• Evidence of suspicious transactions or fraud
• At the user's own request

Users may also request self-exclusion or account closure at any time. Any remaining balance will be refunded through the designated process.

Sportybet app believes gaming is a form of entertainment — not a source of income. That's why responsible gaming sits at the heart of our platform.

Our Responsible Gaming Tools

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Betting Limits: Set your own maximum stake limit for each bet.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Exclude yourself from the platform for a specified period of time.
• Reality Check: Receive periodic reminders showing how long you've been playing.

If a dispute arises between sportybet app and a user, we will seek to resolve it through open discussion.

Dispute Resolution Process

1. Please contact our customer support first and provide a description of the issue.
2. Sportybet app will provide an initial response within 48 hours.
3. A final decision on complex matters will be communicated within 7 business days.
4. If both parties are unable to reach a satisfactory resolution, independent mediation will be arranged.

In the event of any dispute, data stored on sportybet app's servers will be treated as the definitive record.

Sportybet app reserves the right to update these Terms & Conditions at any time. However, for significant changes, users will be notified at least 7 days in advance.

If a user continues to use sportybet app after updated terms take effect, this will be considered acceptance of the new terms.

Contact Us

If you have any questions about these terms, please contact our support team:

• Email: support@sportybetapp.bet
• Live Chat: Available directly on the platform (24/7)
• Response time: typically within 1–24 hours