The Core Pillars of Our Privacy Policy
Sportybet app believes your data belongs to you. That's why we ensure the highest level of protection at every layer.
Encrypted Data Storage
All your data on sportybet app is stored with 256-bit AES encryption. No unauthorised party can access your information.
No Sale of Data
We never sell your personal information to third parties. sportybet app operates on an entirely different business model — your data is not our product.
User Control
You have full control over your data. You can request to access, correct, or delete your information from sportybet app at any time.
Regular Security Audits
Sportybet app regularly commissions third-party security experts to audit its systems. Any vulnerabilities identified are addressed immediately.
Cookie Transparency
Sportybet app is fully transparent about which cookies it uses and why. You can disable any non-essential cookies at any time.
Marketing Opt-Out
You can opt out of sportybet app promotional messages at any time. With just one click, you can stop all marketing communications.
This Privacy Policy explains what personal information sportybet app collects about you, why we collect it, and how it is managed. By using our website or app, you automatically agree to this policy.
This policy applies to all sportybet app services — whether accessed via web browser, mobile app, or customer support. We want you to use our platform with complete peace of mind, so we're laying everything out transparently.
Protecting your privacy isn't just a legal obligation for us — it's a moral commitment. sportybet app firmly believes that without your trust, our platform cannot survive.
Please Note: Compliance with this policy is mandatory for sportybet app. If you believe a violation has occurred, please contact us directly.
Sportybet app collects only the information that is genuinely necessary to provide its services. We do not ask for anything beyond what is required.
Identity Information
- Full name & date of birth
- Mobile number & email address
- Current & permanent address
- National ID or Passport Number (required for KYC verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction History & Amounts
- Deposit & Withdrawal Records
Usage Information
- Betting history & preferred betting types
- Session Duration & Usage Patterns
- Device type, operating system & browser
- IP address & approximate geographic location
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Creation & Communication | Yes |
| Identity Document | KYC Verification | Yes |
| Payment Information | Transaction Processing | Yes |
| Device Information | Safety & Security | Automatic |
| Marketing Preferences | Personalised Offers | Optional |
Sportybet app uses your information only for specific, legitimate, and transparent purposes. We never use your data for anything unrelated to those purposes.
- Service Delivery: To manage accounts, deliver betting services, and process financial transactions.
- Identity Verification: To complete the KYC process and prevent fraud and unlawful activity.
- Security: To protect your account and detect suspicious activity.
- Customer Support: To resolve your issues and maintain communication with you.
- Responsible Gaming: To identify signs of addiction and provide timely support.
- Legal Compliance: To meet regulatory and compliance requirements.
- Service Improvement: To analyse and improve your sportybet app experience.
Important: If you no longer wish to receive marketing emails or SMS, you can opt out at any time via your account settings or by contacting us directly.
Sportybet app never sells your personal information. However, we may share limited data with trusted partners as necessary to deliver our services.
When Data May Be Shared
- Payment Processors: Only the minimum necessary information is shared with mobile banking providers to process transactions.
- Identity Verification Services: With licensed institutions to complete the KYC process.
- Legal Obligations: Information required by court order or regulatory authority.
- Cloud Services: With internationally recognised providers for secure data storage.
Our Commitment: sportybet app will never sell or transfer your personal data to third-party advertisers or data brokers.
Sportybet app does not retain your data for longer than necessary. A separate retention policy applies to each category of data.
- Account Information: For the duration your account is active, and for 5 years after closure (legal requirement).
- Transaction Records: 7 years (in accordance with financial regulations).
- KYC Documents: 5 years after account closure.
- Communication Records: 2 years or upon resolution of any dispute.
- Cookie Data: At the end of a session or up to a maximum of 1 year.
Once the retention period expires, sportybet app securely deletes or anonymises your data.
Sportybet app uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.
Cookie Types
- Essential Cookies: To maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To analyse usage data and improve the services offered by sportybet app.
- Marketing Cookies: To show you relevant ads (you can turn these off).
You can manage your cookie preferences through your browser settings or via our Cookie Settings page.
Sportybet app uses internationally recognised technologies and processes to protect your data. We make no compromises on security.
- SSL/TLS Encryption: All communications between your browser and our servers are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security that prevents unauthorised account access.
- Firewall & Intrusion Detection: Real-time detection and prevention of cyber attacks.
- Regular Backups: To reduce the risk of data loss to zero.
- Staff Training: All sportybet app employees are required to comply with our privacy policy.
- Penetration Testing: Security audits conducted by external specialists at least twice a year.
In the event of a security breach, sportybet app is required to notify affected users within 72 hours.
Sportybet app believes your data belongs to you. That's why we provide you with a set of important rights over your information.
Right to Access Information
You can request to view the information we hold about you at any time.
Right to Rectification
To correct any inaccurate or outdated information, submit a request directly through your profile or via our support team.
Right to Erasure
Under certain conditions, you may request that your data be deleted (this may not apply where legal obligations require us to retain it).
Right to Object to Processing
You can object to your data being used for marketing or profiling purposes.
Data Portability
You can request a copy of your data in a machine-readable format.
Right to Complain
If you have any concerns about sportybet app's data practices, you may lodge a complaint with the relevant regulatory authority.
Sportybet app strictly does not collect information from or provide services to anyone under the age of 18. This is one of our most unwavering policies.
Age is verified at the time of registration. If we later discover that a minor has been using the sportybet app, the account will be immediately suspended and all collected data will be permanently deleted.
To Parents & Guardians: If you suspect your child is using the sportybet app, please contact us immediately. We will act without delay.
Sportybet app uses international cloud services, which means your data may be stored on servers outside of Bangladesh.
Regardless of where your data is transferred, we ensure that the destination complies with international data protection standards. sportybet app enters into strict Data Processing Agreements (DPA) with all its partners.
Sportybet app may update this Privacy Policy from time to time. If any significant changes are made, we will notify users in advance via email or in-app notification.
If you continue using sportybet app after an updated policy takes effect, you will be considered to have accepted the new terms. We therefore recommend reviewing any policy update notifications when you receive them.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us through any of the following channels:
- Email: privacy@sportybetapp.bet
- General Support: support@sportybetapp.bet
- Live Chat: Available 24/7 on the sportybet app platform
- Response time for privacy requests: within 30 days maximum
Your privacy matters deeply to us. Any complaint you raise will be taken seriously and resolved as promptly as possible.
Start Betting on a Secure Platform
Your data and funds are completely secure with sportybet app. Join Bangladesh's most trusted gaming platform today.
18+ | Play Responsibly | Your Data Is Safe With Us